Google Ads call-only ads are deprecated. Starting February 2026, you can no longer create new call-only ads in Google Ads. By February 2027, every existing call-only ad will stop serving impressions permanently. If your business relies on phone calls for leads and sales, this change demands immediate action.
The replacement? Responsive search ads (RSAs) with call assets. Google's AI-driven RSA format tests multiple headline and description combinations to find the best performer—and when paired with call assets, it can match or exceed call-only ad performance. Advertisers who've migrated early report an average of 7% more conversions at similar cost.
This guide walks you through the complete migration process: what changed, why Google made this move, how to set up RSAs with call assets step by step, and which Google Ads dashboard metrics to track after the switch.
Table of Contents
- What Changed: Google Ads Call-Only Ads Deprecated
- Deprecation Timeline & Key Deadlines
- Call-Only Ads vs. RSAs with Call Assets
- Step-by-Step RSA Migration Guide
- Setting Up Call Conversion Tracking
- Dashboard Impact: Metrics to Track After Migration
- Advanced Call Asset Optimization Tips
- Frequently Asked Questions
What Changed: Google Ads Call-Only Ads Deprecated in 2026
Google officially announced the deprecation of call-only ads (also known as "call ads") as part of its broader push toward AI-driven ad formats. The Google Ads Help documentation confirms: call ads are being replaced by responsive search ads with call assets.
Call-only ads were introduced in 2015 to let mobile users call a business directly from search results without visiting a landing page. They served a single purpose: drive phone calls. But Google's data shows that RSAs with call assets deliver more overall conversions because they give users a choice—call or click through to the website.
Key Reasons Google Deprecated Call-Only Ads
- RSAs outperform single-format ads: Google's AI tests hundreds of headline/description combinations to find the best-converting version for each search query
- User behavior has shifted: Many users prefer researching a business on their website before calling, especially for high-consideration purchases
- Consolidated ad management: Managing one RSA format simplifies campaign structure and reporting
- Call assets are more flexible: They can be scheduled, set at different levels (account/campaign/ad group), and combined with other assets like sitelinks and location assets
For advertisers in industries like legal services, healthcare, plumbing, HVAC, and real estate—where phone calls are the primary lead source—this migration is non-negotiable. The good news: the switch is straightforward if you follow the right steps.
Google Ads Call-Only Ads Deprecation Timeline
February 2026 — No New Call-Only Ads
All options to create new call-only ads are removed from Google Ads. You cannot duplicate, copy, or create any new call ads. Existing call-only ads continue to run normally.
February 2026 – February 2027 — Transition Period
Your existing call-only ads continue serving during this 12-month window. Google recommends running RSAs with call assets in parallel to test performance. Use this period to compare metrics and optimize your new RSA campaigns before the final cutoff.
February 2027 — All Call-Only Ads Stop Serving
Every remaining call-only ad stops receiving impressions permanently. Campaigns with only call-only ads will effectively pause. If you haven't migrated by this date, you lose your call-based lead generation entirely.
Why You Should Migrate Now (Not Wait Until 2027)
- Learning phase: RSAs need 7-14 days to exit Google's learning phase and optimize properly. You want this done well before the deadline.
- A/B testing time: Running call-only ads alongside RSAs lets you compare performance and fine-tune your approach.
- Call tracking setup: Reconfiguring conversion tracking, call duration thresholds, and reporting takes time to validate.
- Avoid the rush: Advertisers who wait until late 2026 will face account issues and delayed support.
Call-Only Ads vs. RSAs with Call Assets: What's Different
Understanding the differences between the deprecated call-only format and the new RSA + call asset approach helps you plan your migration and set realistic performance expectations.
| Feature | Call-Only Ads (Deprecated) | RSAs + Call Assets |
|---|---|---|
| Primary Action | Phone call only | Call or website click |
| Headlines | 2 headlines (static) | 3-15 headlines (AI-tested) |
| Descriptions | 2 descriptions | 2-4 descriptions (AI-tested) |
| AI Optimization | None | Automatic combination testing |
| Landing Page | Optional (verification only) | Required (full landing page) |
| Call Scheduling | Ad schedule only | Call asset schedule + ad schedule |
| Other Assets | Limited | Full asset support (sitelinks, locations, etc.) |
| Devices | Mobile-focused | All devices (call on mobile, click on desktop) |
Key Takeaway
RSAs with call assets actually expand your reach. Where call-only ads could only generate phone calls from mobile users, RSAs with call assets generate calls on mobile and website visits on desktop. You're not losing a channel—you're gaining flexibility while keeping the phone call as a primary conversion path.
Step-by-Step: Migrate Call-Only Ads to RSAs with Call Assets
Follow this migration checklist to transition your Google Ads call-only campaigns to RSAs with call assets without losing call volume. The official Google Ads transition guide covers the basics—here's the practical, step-by-step approach.
Step 1: Audit Your Current Call-Only Campaigns
Before creating any RSAs, document your current call-only ad performance:
- • Export the last 90 days of call-only ad data (impressions, calls, cost/call, conversion rate)
- • Note which campaigns, ad groups, and keywords drive the most calls
- • Record your current headline and description copy for each call-only ad
- • Document your call conversion settings (minimum duration, counting method)
Step 2: Create Your RSA Headlines & Descriptions
RSAs accept 3-15 headlines and 2-4 descriptions. For call-focused campaigns, include:
Headline Templates for Call Campaigns:
- Call-to-action: "Call Now for Free Quote" / "Speak to an Expert Today"
- Phone number: "Call (555) 123-4567" (include your number in at least one headline)
- Urgency: "Same-Day Service Available" / "24/7 Emergency Line"
- Value prop: "Licensed & Insured Since 2010" / "5-Star Rated Plumber"
- Location: "Serving Austin & Surrounding Areas" / "Local Dallas Contractor"
Pro tip: Pin your phone number headline to position 1 or 2 to ensure it always shows. Use Google's AI-powered ad features to test remaining headline combinations automatically.
Step 3: Add Call Assets
Navigate to Ads & assets → Assets → + → Call asset and configure:
- 1. Enter your business phone number
- 2. Choose the level: account (applies everywhere), campaign, or ad group
- 3. Enable "Call reporting" to use a Google forwarding number and track call data
- 4. Under Advanced options, set your call schedule to match business hours
- 5. Select "Use as conversion action" if phone calls are your primary goal
Step 4: Launch RSAs in Parallel
Don't pause your call-only ads immediately. Instead:
- 1. Create the new RSA in the same ad group as your call-only ad
- 2. Let both run simultaneously for 14-21 days
- 3. Compare call volume, cost per call, and total conversions
- 4. Once the RSA matches or exceeds call-only performance, pause the call-only ad
Expect a 7-14 day learning phase where RSA performance may fluctuate. Google's AI needs time to test combinations and optimize delivery.
Step 5: Verify Call Conversion Tracking
After launching, verify that call conversions are being recorded correctly. Go to Goals → Conversions and check that "Calls from ads" shows data. Test by clicking the call asset on your phone and confirming the conversion registers. We cover detailed tracking setup in the next section.
Setting Up Call Conversion Tracking for RSAs
Proper call tracking is the most critical part of the migration. Without it, you can't measure whether your RSA campaigns actually drive phone calls—and you can't optimize bidding for call conversions.
Option 1: Google Forwarding Numbers (Recommended)
Google forwarding numbers replace your phone number in the ad with a Google-tracked number. When someone calls it, the call forwards to your real number while Google records duration, caller area code, and conversion status.
- 1. Go to Goals → Conversions → + New conversion action → Phone calls
- 2. Select "Calls from ads using call assets or call-only ads"
- 3. Set minimum call duration (60 seconds is the industry standard for qualified leads)
- 4. Choose counting: "One" for lead gen (one conversion per click) or "Every" for e-commerce
- 5. Set the conversion window (30 days is typical)
- 6. Assign a conversion value if you know your average call value
Option 2: Website Call Tracking
Since RSAs can also drive website clicks (not just direct calls), you should also track calls from your landing page:
- Google Tag: Install the Google tag on your website and enable phone call conversion tracking for on-page phone number clicks
- Third-party tools: Services like Nimbata, CallRail, or CallTrackingMetrics provide dynamic number insertion and advanced call analytics
- Combined tracking: Track both "calls from ads" (direct call asset clicks) and "calls from website" (clicks on your phone number after visiting your landing page) for complete attribution
Call Duration Threshold Best Practices
- 30 seconds: Too short. Counts accidental dials and spam calls as conversions.
- 60 seconds: Industry standard for most businesses. Filters out wrong numbers and ensures meaningful engagement.
- 90-120 seconds: Use for high-value services (legal consultations, complex B2B sales) where qualifying a lead takes longer.
- Custom: Analyze your historical call data. What's the average duration of a call that leads to a booked appointment or sale? Set your threshold just below that number.
Dashboard Impact: Tracking Call Conversions After Migration
After migrating from call-only ads to RSAs with call assets, your Google Ads dashboard metrics will look different. Here's what changes and what to monitor.
Metrics That Change Post-Migration
- Clicks now include two types: "Phone calls" (call asset clicks) and "Headline clicks" (website visits). Previously, all clicks were phone calls. Segment your click data to separate these.
- CTR may increase: RSAs typically earn higher CTR because they show on more devices and offer multiple interaction paths. Don't compare RSA CTR directly to call-only CTR—they measure different user behaviors.
- Conversion types expand: You'll now track "Calls from ads" alongside form submissions, purchases, or other website conversions. Use conversion action segmentation to isolate call-specific performance.
- Cost per conversion may shift: Your blended CPA may change since RSAs capture both call and web conversions. Filter to "Calls from ads" conversions to compare apples to apples with your old call-only CPA.
Key Dashboard Metrics to Track
Call-Specific Metrics
- • Phone call conversions (count)
- • Cost per phone call conversion
- • Phone call conversion rate
- • Average call duration
- • Call asset impression share
RSA Performance Metrics
- • Headline combination performance
- • Ad strength score
- • Click type segmentation
- • Quality Score changes
- • Impression share vs. old call-only ads
Track Your RSA Migration with 1ClickReport
Monitoring call conversions across multiple campaigns during a migration is complex. 1ClickReport consolidates your Google Ads call data, RSA performance, and conversion tracking into a single AI-powered dashboard—so you can spot issues before they cost you leads.
- âś“ Compare call-only ad vs. RSA performance side by side
- âś“ Track cost per call conversion across campaigns
- âś“ Get AI alerts when call volume drops unexpectedly
- âś“ Combine Google Ads + GA4 data in one dashboard
Advanced Call Asset Optimization & Bidding Strategies
Once your RSAs with call assets are running, use these strategies to maximize call volume and quality. These tips come from industry best practices and early migrator data.
1. Use Maximize Conversions or Target CPA Bidding
If phone calls are your primary conversion, set your bidding strategy to Maximize Conversions with a target CPA based on your historical call-only cost per call. Google's AI will optimize delivery to users most likely to make a phone call. Start with your old call-only CPA as the target and adjust after 30 days of data.
2. Schedule Call Assets for Business Hours
Show your phone number only when someone can answer. Set call asset schedules to match your office hours. Outside business hours, the RSA still shows but without the call button—users click to your website instead. This prevents wasted spend on missed calls and improves your call conversion rate.
3. Pin Phone Number Headlines Strategically
Pin your "Call (555) 123-4567" headline to position 1 to ensure it always appears. But don't pin every headline—leave positions 2 and 3 unpinned so Google's AI can test different combinations. Over-pinning reduces RSA effectiveness by limiting the AI's optimization ability.
4. Segment Mobile vs. Desktop Bidding
Phone calls overwhelmingly come from mobile devices. Consider setting a +20-30% mobile bid adjustment to prioritize mobile impressions where call assets are most effective. Monitor your call conversion data by device to find the optimal adjustment. For your Performance Max campaigns, device bid adjustments happen automatically through the AI.
5. Add Conversion Value to Phone Calls
If you know your average revenue per qualified phone call, assign that as the conversion value. For example, if 1 in 4 calls becomes a $500 customer, set the call conversion value at $125. This unlocks value-based bidding strategies like Target ROAS, which tells Google to find the most valuable callers—not just the most calls.
6. Write Call-Optimized Ad Copy
High-Performing Call-Focused Descriptions:
- • "Call now for a free estimate. Licensed professionals available today."
- • "Speak directly with a specialist. No wait times, no bots."
- • "Get instant answers to your questions. Call our team 7 days a week."
- • "Free phone consultation. $0 upfront — pay only if we solve your problem."
Include call-to-action phrases in at least 2 of your 4 descriptions. Use power words like "free," "instant," "today," and "expert" to encourage phone calls.
Frequently Asked Questions
When are Google Ads call-only ads being deprecated?
Google is deprecating call-only ads in two phases. In February 2026, you can no longer create new call-only ads. In February 2027, all existing call-only ads will stop serving impressions entirely. Google recommends migrating to responsive search ads (RSAs) with call assets before the February 2026 deadline to avoid disruption.
How do I migrate call-only ads to responsive search ads?
To migrate, create a new responsive search ad in your existing campaign. Add 3-15 headlines and 2-4 descriptions, including your phone number and call-focused messaging. Then add a call asset at the campaign or ad group level with your business phone number and set a call reporting schedule. Set up call conversion tracking with a minimum duration threshold (typically 60 seconds). Once the RSA is active and performing, pause your legacy call-only ad.
What are call assets in Google Ads RSAs?
Call assets (formerly call extensions) are add-ons that attach your business phone number to a responsive search ad. When shown, users see a clickable phone icon alongside your ad text. Call assets can be set at account, campaign, or ad group level. You can schedule them to show only during business hours and enable call reporting to track call duration and conversions. Unlike call-only ads, RSAs with call assets give users the choice to either call or click through to your website.
Will my call tracking still work after the migration?
Yes, but you need to reconfigure call conversion tracking for RSAs. Set up call conversions in Google Ads by going to Goals → Conversions → New conversion action → Phone calls. Choose "Calls from ads" and set a minimum call duration (60-90 seconds is standard). If you use a Google forwarding number, call tracking works automatically. For third-party tracking tools like CallRail or Nimbata, update your integration to track calls from the new RSA format. Test thoroughly before pausing your old call-only ads.
What metrics should I track after switching from call-only to RSA ads?
Track these key metrics after migrating: phone call conversions (total calls meeting your duration threshold), call conversion rate (calls divided by impressions), cost per call conversion, call duration distribution, click-through rate on call assets vs. headline clicks, impression share for call-enabled ads, and quality score changes. Compare these against your call-only ad benchmarks for the first 30 days to ensure performance parity.
Can I still run call-only ads until February 2027?
Existing call-only ads will continue serving until February 2027. However, you cannot create new call-only ads after February 2026. Google strongly recommends migrating proactively rather than waiting. RSAs with call assets typically outperform call-only ads because Google's AI can test multiple headline and description combinations to optimize for call conversions. Early migrators also have more time to test and optimize before the final deadline.
Do RSAs with call assets perform as well as call-only ads?
In most cases, RSAs with call assets perform equal to or better than call-only ads. RSAs benefit from Google's AI testing multiple ad combinations to find the best performer. Google reports that advertisers using RSAs see an average of 7% more conversions at a similar cost per conversion. The key advantage is flexibility—RSAs can show call assets on mobile while showing standard text on desktop, reaching a wider audience. Some advertisers see a short dip during the learning phase (7-14 days), so run both formats in parallel during migration.
How do I set up call assets for business hours only?
In Google Ads, navigate to Ads & assets → Assets → Call asset. Click the pencil icon to edit your call asset. Under "Advanced options," select "Set a schedule for showing call assets." Choose the days and hours that match your business phone hours. For example, set Monday-Friday 8 AM to 6 PM. Outside these hours, your RSA will still show but without the phone number, so users can still click to your website. This prevents missed calls and wasted ad spend on after-hours phone interactions.
Conclusion: Migrate Now, Track Everything
The deprecation of Google Ads call-only ads isn't a loss—it's a forced upgrade. RSAs with call assets give you more flexibility, better AI optimization, and broader reach across devices. The advertisers who migrate proactively and set up proper call tracking will see better results than they ever got from call-only ads.
Your action plan: Audit your current call-only campaigns this week. Create RSAs with call assets and run them in parallel. Set up call conversion tracking with a 60-second minimum duration. Compare performance for 2-3 weeks. Then gradually phase out your call-only ads well before the February 2027 deadline.
The key to a successful migration is tracking. If you can't measure call volume, cost per call, and call quality before and after the switch, you're flying blind. Build a dashboard that shows both formats side by side during the transition period.
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