Refund Policy

All new users are entitled to a 7-day free trial period when they first subscribe to 1ClickReport.

• The trial begins immediately upon account creation
• Full access to all features is provided during the trial
• No payment is required to start the trial
• You can cancel anytime during the trial period without being charged
• If you do not cancel before the trial ends, your subscription will automatically begin and your payment method will be charged

You may cancel your subscription at any time during the 7-day free trial period:

• Cancel through your account settings or by contacting support@1clickreport.com
• No charges will be made if you cancel before the trial ends
• Your access will continue until the end of the trial period
• No refund is necessary as no payment was taken

After your free trial ends, you will be automatically enrolled in a paid subscription:

• Billing Cycle: Monthly recurring subscription
• Auto-Renewal: Your subscription renews automatically each month
• Payment Date: Charged on the same day each month
• Payment Method: The credit card or payment method you provided
• Waitlist Discount: Early users receive 60% off for the lifetime of their subscription

Why We Have This Policy:

• The 7-day free trial provides ample time to evaluate the service
• You have full access to all features during the trial
• We incur costs for data processing, API access, and infrastructure immediately upon use
• This policy allows us to maintain competitive pricing and continue service improvements

Exceptional Circumstances: In rare cases of technical errors, billing mistakes, or service unavailability, we may provide refunds at our sole discretion. Contact support@1clickreport.com to report such issues.

You can cancel your subscription at any time:

What Happens After Cancellation:

• Your access continues until the end of your current billing period
• No further charges will be made
• You can continue using the service until the paid period expires
• Your data will be retained for 30 days after cancellation, then permanently deleted
• You can reactivate your account within 30 days without data loss

If a payment fails for any reason:

• You will be notified immediately via email
• We will attempt to charge your payment method up to 3 times over 7 days
• Your account will remain active during this retry period
• If all payment attempts fail, your subscription will be automatically cancelled
• You will lose access to the service after the grace period ends
• Update your payment information in account settings to avoid interruption

1ClickReport reserves the right to modify subscription pricing:

• You will be notified at least 30 days in advance of any price changes
• Price changes will take effect at your next billing cycle after the notice period
• You may cancel your subscription before the price change takes effect
• Continuing to use the service after the price change constitutes acceptance of the new pricing
• Waitlist Discount Protection: Early users who joined during the waitlist period will maintain their 60% discount regardless of general price increases

If you have a billing dispute or unauthorized charge:

• Contact Us First: Email support@1clickreport.com to resolve the issue
• Most billing issues can be resolved quickly through direct communication
• We will investigate all legitimate disputes fairly and promptly
• Provide transaction details, date, amount, and reason for the dispute
• We typically respond to billing inquiries within 24-48 hours

Consequences of Chargebacks:

• Immediate suspension of account access
• Permanent account termination may occur
• You may be liable for chargeback fees ($15-25 per chargeback)
• You may be prevented from creating future accounts

In cases of extended service outages or technical issues:

• We may provide service credits at our discretion
• Credits are applied to your account for future billing periods
• Credits are non-transferable and have no cash value
• Credits expire if your account is cancelled
• Service Level Agreement (SLA) details will be published separately

All prices are listed exclusive of applicable taxes:

• Sales tax, VAT, GST, or other taxes may be added based on your location
• You are responsible for paying all applicable taxes
• Tax amounts are determined by your billing address
• Businesses may be exempt from certain taxes by providing valid tax exemption certificates
• Contact support@1clickreport.com to submit tax exemption documentation

Your payment information is secure:

• Stripe Payment Processing: We use Stripe, a PCI-DSS compliant payment processor
• We never store your full credit card details on our servers
• All payment data is encrypted using industry-standard SSL/TLS
• Stripe maintains the highest level of payment security certification
• Your financial information is protected by Stripe's security infrastructure

We may update this Refund Policy from time to time:

• Material changes will be communicated via email to active subscribers
• The "Last Updated" date at the top of this page will be revised
• Continued use of the service after changes constitutes acceptance
• We encourage you to review this policy periodically